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What is a PDF?
A PDF is a Portable Document Format, which can be viewed and printed by anyone, anywhere, across a broad range of hardware and software.

I've never used a PDF before. What do I need to do?
You need the Adobe Reader (Version 4 or higher), which can be downloaded for free. Download it here.

I can't figure out how to use Adobe Reader.
Adobe Reader has a great help section built into its software. In the Adobe Reader window, pull down the "Help" menu and click on "Reader Guide."

My web browser opened the PDF in the browser window. How can I save it to my computer?
In the Adobe Reader tool bar, click the disk icon.

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Once you complete checkout, there are two ways to download the file you've purchased.
1. We'll send an email to the address associated with your account. The email will include a link for accessing your PDF file. Click the link and a dialogue box will open, asking whether you want to open the document now or save it to your computer.
2. Go to the Order Status page and sign in to Order History or look up a single order. Once you find the order, click the Download Now button. A dialogue box will open, asking whether you want to open the document now or save it to your computer.

How many times can I download the same PDF?
Once you've made your purchase, you can download the same PDF 10 times.

How big is a PDF file?
Each PDF file is approximately 5MB-50MB.


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